Returns

At Verio LLC, we take pride in the quality and craftsmanship of our cubes, designed to be cherished as display pieces by our customers. We understand, however, that there may be instances where you need to return an order. Our return policy is crafted with care to ensure fairness while maintaining the integrity of our products.

Return Conditions

7 Day Returns: Returns are strictly limited to items that are returned in their original condition. This policy is in place because our cubes are intended as display pieces that require being in perfect condition for our customers. Opened or used items cannot be returned, as we cannot ensure their condition for future customers.

Return Shipping: Customers are responsible for the return shipping costs. When returning your item, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item otherwise.

How to Return Your Order

Contact Us: Before returning your item, please contact us at our customer service to initiate the return process. This helps us anticipate your return and provide any specific instructions if necessary.

Package Your Item: Carefully pack the unopened item in its original packaging. Ensure it is secure to prevent any damage during transit.

Ship Your Item: Send your package to the following return address:

Provide Tracking Information: Once shipped, please provide us with the tracking number. This ensures we can track your return and process your refund promptly.

Refund Process

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If the return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.

Contact Us

If you have any questions about your return, our policy, or require assistance with your order, please do not hesitate to contact our customer service team. We are here to help ensure your satisfaction and resolve any concerns you may have.